About this Security and Privacy Statement
Diamond Capital Assistance is a division of TKNG Pty Ltd as Trustee for TKNG Trust (ABN 51 455 095 497) (“TKNG”) and Diamond Capital Assistance adheres to TKNG Pty Ltd’s Privacy Policy. This policy sets out how TKNG and its related bodies corporate generally handle your privacy. The principles set out in the TKNG Privacy Policy also apply to this web site.
This Security and Privacy Statement applies to this web site which is operated by TKNG Pty Ltd, trading as Diamond Capital Assistance under the domain name “www.Diamond-capital.com.au” (“Diamond Capital Assistance web site”).
This Security and Privacy Statement may also apply to services offered by Diamond Capital Assistance on web sites hosted by third parties. If so, express reference to this Security and Privacy Statement will be made on those web sites.
Diamond Capital Assistance understands and appreciates that you, as a Diamond Capital Assistance web site visitor, are concerned about your privacy and about the confidentiality and security of information we may gain about you online. Diamond Capital Assistance is committed to protecting your privacy. This Diamond Capital Assistance Security and Privacy Statement explains how your personal information will be treated as you access and interact with the Diamond Capital Assistance web site.
As the Diamond Capital Assistance web site develops and as technology evolves, Diamond Capital Assistance will continue to strive to provide you with better and more customised services and with a more effective web site. Diamond Capital Assistance encourages you to review the Diamond Capital Assistance Security and Privacy Statement periodically because the Security and Privacy Statement may change from time to time.
In addition to the provisions of this Security and Privacy Statement, there may also be specific and additional privacy provisions which apply to certain sections of the Diamond Capital Assistance web site. Because those specific and additional provisions also relate to your privacy protection, you should review them wherever they are accessible by you on the Diamond Capital Assistance web site. In the event of any inconsistency between the provisions of this Security and Privacy Statement and those other specific and additional provisions, the specific and additional provisions will prevail.
Security of information
Diamond Capital Assistance takes reasonable steps to preserve the security of cookie and personal information in accordance with the Diamond Capital Assistance web site Security and Privacy Statement. If your browser is suitably configured, it will advise you whether the information you are sending us will be secure (encrypted) or not secure (unencrypted). Diamond Capital Assistance regularly reviews developments in security and encryption technologies. Unfortunately, no data transmission over the Internet can be guaranteed as totally secure. Accordingly, although Diamond Capital Assistance strives to protect such information, Diamond Capital Assistance cannot ensure or warrant the security of any information you transmit to us or from our online products or services and you do so at your own risk. Once we receive your transmission, we take reasonable steps to preserve the security of the information in our own systems.
Information collected
The information that we will collect about you will depend on how you use the facilities offered by the Diamond Capital Assistance web site.
If you visit an unsecured area of the Diamond Capital Assistance web site, (that is, an area where you are not required to log on) to read, browse or download information, our system will record the date and time of your visit to our site, the pages viewed and any information downloaded. However, our systems will not record any personally identifiable information.
If you decide to complete an online application form, the information that you enter into the online form will only be collected by us if you submit your online application or elect to save your online application. If at any stage you cancel your application or log out prior to submitting or saving your application, the information you have entered up to that point will be automatically deleted. If you save your application, for example because you wish to complete it at another time, the information that you have entered will be retained in our systems so that you may recover the information when you resume your application. You may only recover this information within 30 days. After this time, the information is deleted.
The Diamond Capital Assistance web site may contain links to the web sites of third party providers of goods and services (“third party web sites”). If you have accessed third party web sites through the Diamond Capital Assistance web site and if those third parties collect information about you, Diamond Capital Assistance may also collect or have access to that information as part of our arrangements with those third parties.
Where you access a third party web site from the Diamond Capital Assistance web site, cookie information, information about your preferences or other information you have provided about yourself may be shared between us and the third party. You cannot usually be identified from the information that is shared; if you can be identified from this information, we will seek your consent before sharing such information.
Third party web sites should contain their own privacy statements and those third parties are responsible for their own privacy practices.
Cookies
We use “cookies” as a fundamental part of our interaction with your Internet browser. The purpose is to provide you with better and more customised service and with a more effective web site.
A “cookie” is a small text file placed on your computer by our web page server. A cookie can later be retrieved by our web page servers. Cookies are frequently used on web sites and you can choose if and how a cookie will be accepted by configuring your preferences and options in your browser.
Diamond Capital Assistance use cookies for two different purposes. We allocate a cookie to each Internet browser that visits the Diamond Capital Assistance web site. This cookie does not allow us to collect personally identifiable information about you. We use this cookie:
- to allocate a Diamond Capital Assistance identification number to your Internet browser (but we cannot identify you from this number)
- to determine if you have previously visited the Diamond Capital Assistance web site
- to identify pages you have accessed and third party web sites you have accessed
- for security purposes.
Most of the Diamond Capital Assistance web site operates by using this type of cookie.
Accordingly, if you wish to make full use of the Diamond Capital Assistance Web Site, it is required that you accept cookies.
Diamond Capital Assistance also uses cookies for secure services (that is, an area where you are required to log on) on the Diamond Capital Assistance web site. These cookies are used for a variety of purposes, including for security and personalisation reasons. If your browser is configured to reject all cookies you will be unable to use secure services on the Diamond Capital Assistance web site that require cookies in order to participate. Those services include (but are not limited to):
- online applications
- enquiry forms.
You may still be able to use some information-only pages even if you do not accept cookies.
How do we handle email?
We will preserve the content of any e-mail that you send us, if we believe that we have a legal requirement to do so. Your e-mail message content may be monitored by our Diamond Capital Assistance employees for security issues including where e-mail abuse is suspected; our response to you may be monitored for quality assurance issues.
Use and disclosure of information
We will only use or disclose personal information or information generated by cookies in accordance with the TKNG Privacy Policy, specific and additional provisions relating to privacy which apply to certain areas of the Diamond Capital Assistance web site and as otherwise set out in this Security and Privacy Statement.
Acceptance and changes to Security and Privacy Statement
You acknowledge and accept that your use of the Diamond Capital Assistance web site indicates your acceptance of the Diamond Capital Assistance web site Security and Privacy Statement. This is the current Security and Privacy Statement. It replaces any other Security and Privacy Statement for the Diamond Capital Assistance web site published on the Diamond Capital Assistance web site to date. Diamond Capital Assistance may at any time vary the Security and Privacy Statement by publishing the varied Security and Privacy Statement on the Diamond Capital Assistance web site. You accept that by doing this, Diamond Capital Assistance has provided you with sufficient notice of the variation.